Operations Manager

We are seeking an Operations Manager to oversee and manage our service delivery operations in Newark, NJ. The ideal candidate will be responsible for ensuring the smooth execution of all service-related activities to meet client needs and company objectives.

Responsibilities:

• Develop and implement service strategies to improve efficiency and effectiveness
• Manage service teams to deliver high-quality service to clients
• Analyze service data to identify areas for improvement and implement solutions
• Collaborate with cross-functional teams to ensure seamless service delivery
• Monitor service performance metrics and drive continuous improvement

Requirements:

• Bachelor's degree
• Proven experience in service operations management
• Prior experience in the fire suppression or sprinkler fields
• Strong leadership and communication skills
• Ability to analyze data and make strategic decisions
• Experience in managing cross-functional teams

If you are a dynamic leader with a passion for service excellence, we invite you to apply for the Service Operations Manager position and be part of our innovative team.

The pay listed for this role is $135k.